Although competency
based interviews have been about for some time, many candidates remain in the
dark about how to excel in this environment.
Here we take a look at
why employers use this approach and how candidates can become competency based
interview ready.
Why a competency-based
interview?
The purpose of a
competency based interview is to find out whether you have the skills to match
the job requirements – testing these out in a real work context.
The types of questions
asked will give you an opportunity to demonstrate your competence by giving
specific examples of when you have previously used your skills to undertake
tasks, face challenges and manage problems.
Expect a structured approach
Unlike a more
traditional interview where the panel and prospective employee engage in a
conversation with a purpose, the competency based interview follows a very
structured format.
Each competency
required for the role will be explored with the candidate expected to provide
individual examples for each one. It is important that you anticipate this
style of approach and plan your responses accordingly- structured questions
require structured answers.
Which competencies?
The first essential
step in preparing for a competency based interview is to find out which
competencies are being assessed. These should be included in the job
advertisement or person specification supplied by the company- if not you
should contact the company and ask for them.
Common competency
groups include analytical competencies (innovation, problem-solving etc.),
interpersonal competencies (team-working, collaboration) and motivational
competencies (drive, energy, being focused on results).
If you do not
understand any of the competencies listed then do some research to find out
more- either online or by contacting an organisation which specialises in
interview preparation.
Leading questions
Panel members often
start the ball rolling with opening questions which ask the candidate to
describe a time when they have demonstrated a particular competency such as
leading a team, dealing with conflict or implementing change.
The candidate’s
response should be to tell the story of what they did in a structured way using
specific examples as supporting evidence. If you can prepare a handful of
examples you can apply during the interview, this can really help you out.
Preparing answers
The key to excelling
at competency based interview is to come up with specific examples of previous
tasks undertaken/situations dealt with which are linked to the particular
competencies required of this job. This part of the preparation can take time,
but it is a worthwhile investment.
Conduct some personal
brainstorming to help identify a range of examples relevant to the job you are
being interviewed for. Write these examples down and then select those which
can be most closely linked to the specific competencies. Think carefully about
examples which best demonstrate your skills and attitude and which are most
likely to impress the panel.
Be a ‘STAR’
Now we all like to
shine at interviews, but this star reference is all about the structure of your
answers- not how sparkly you are! STAR is a useful acronym which will help you
remember the points to cover in each answer-
(S) ituation – briefly describe
the situation/problem/challenge
(T) ask – highlight what
had to be done to achieve the goal
(A) ction – state what you
personally did and how this contributed to the successful outcome
(R) esult – Thoroughly describe
the result focusing on the positive result achieved
Follow this structure
through when preparing answers for each competency and practice delivering
these as much as possible beforehand. So when thinking of specific past
examples, ensure you know how to break it down with the STAR approach.
Make your own luck by
preparing comprehensively for the great opportunity which your interview
presents, using this guide and more expert information available from Interview
Skills Consulting.
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